Our Social Care Testimonials

See what our clients said about our service

Susan Barton Manager, Astley Hall Nursing Home

After working without a deputy manager for 7 months, having used several different agencies without success to find a suitable replacement, Prospect Health approached me and within a very short period of time they found me an excellent candidate who was interviewed and appointed and commenced in her new role within six weeks. I found Prospect Health an efficient, approachable company to work with and would recommend their services.

Beryl Gillespie Head of Older People’s Services – CHS Group

CHS Group had an urgent need for a Residential Care Home Manager, a key role in our care team. Prospect Health was one of the agencies we approached. What impressed me was the way they took the time to understand our company values, and the importance of finding candidates with the ‘soft skills’ we needed for a complex and demanding role. The process was very professional and efficient with a number of highly suitable candidates put forward for interview, we had an excellent manager in post very quickly.

Josie Dalli Director Kew Care Group

I found the service from Prospect Health thoroughly efficient, effective and professional whilst maintaining that personal feel which can be so difficult to find in many recruitment situations. I did not recruit through them this time but will look forward to using them next time I have a vacancy to fill.

Marie Lavelle HR Advisor, Heritage Care

It is not Heritage Care’s normal practice to recruit through an agency; however we had an urgent need to fill a crucial role in our organisation at short notice. Prospect Health was one of the agencies we approached and they took the time to understand the type of candidate we were seeking and put these forward. The whole process was quick and professionally handled with very little input on our part and we had an excellent manager in post within a few weeks.

Annie Ferris General Manager, The Orders of St John Care Trust, Millbrook Lodge, Gloucester

We advertised and re-advertised in our quest to find the right candidate for our Clinical Lead post and finally found the right candidate thanks to Prospect Health who demonstrated a thorough, professional attitude towards vetting prospective candidates. Our new Clinical Lead is up to speed, a good all-rounder and has already made some very positive contributions to our Home!

Frances Owner Heathside Care Home

We had just expanded the capacity of our Care Home from 16 to 30 beds and the workload was becoming overwhelming. I had not had a holiday in several years and eventually realised I needed a Manager to take the business forward.
We had previously tried recruiting through local newspapers and care magazines with no luck, so we looked for help on the internet and found Prospect Health.
They fully vetted our needs, and soon enough he presented Karen to us as a potential candidate. Things moved quickly and in no time Karen was in for an interview and we have made her an offer.
Karen is a breathe of fresh air. She is down to earth, approachable, hardworking, gets the job done, get on well with the staff and is really committed.
We have just taken our first family holiday and are planning another one soon thanks to Karen and Prospect Health!

Ian Kimberley, Park View Care Home | Registered Care Home Manager

“I would like to thank you once again for all the assistance you gave us when you were collating, so efficiently, all the  information we gave you. You listened carefully on what we had to say and it is totally clear from discussions with the candidates that they also felt that they were thoroughly briefed on the role, the business, the key staff in the home and the process that they would be going through. I feel your professionalism was excellent throughout. I would not hesitate to use Prospect Health again in the future.”

Andy and Kevin – Owners, Meadows Sands Care Home

No other Agency has taken such a professional approach to find us the correct candidate and you did. We now have in place, the most experienced, competent and professional Manager that we have known in all our years in the business and is already making major strides to improve the home after two weeks. On behalf of Kevin and myself, we would like to thank you and would not hesitate to use Prospect Health again or recommend you to any of our colleagues in the industry

Amy Crabb (HR Business Partner, Agincare Homes Holding Ltd

We found the service provided by Prospect Health the best we have experienced through an Agency. They are efficient and professional during the whole process and we are exceptionally pleased with our candidate, so much in fact we are currently in the process of placing another role with Prospect Health.

Jasbinder Singh Bhullar, Manager St Matthews Ltd (Specialist in Old Age & Dementia Care)

We had previously not used the services of a recruitment agency; we’d always found it difficult to comprehend the value this would add to our organisation. We had advertised in the local press and magazines previously and had always been met with a mixed response. However, we were embarking on a brand-new project in a difficult to recruit area where we did not have local links; this presented a tricky situation for us. After speaking with Prospect Health, we explained our specific requirements; we needed someone with Management qualifications, combined with RMN status. On top of this, they needed to have worked in a large home and be local to the area.

Prospect Health went through a detailed registration process; taking the time to understand our exact requirements and needs. Due to the fact that our head office was not based in the location and that there would only be small windows of opportunity in which to conduct the interview process; it was imperative that we only received the right candidates. Prospect Health guided us through the entire process, they correlated diaries between us and the candidates and arranged interviews at mutually convenient times. We received a short list of 6 candidates; meaning that we had choice and would feel validated in the decision we made.

The process culminated in us offering the position to a local Manager that matched our exact requirements; a candidate possessing their RMA and dual RGN/RMN qualifications. Furthermore, they had experience of working in a large home and good local contacts. After securing the best candidate for the role, Prospect Health made sure that they were staying in touch in order to make sure that we were looked after post-placement; providing us with on-boarding material in order to get our new Manager off to the best possible start. We feel the fee paid for our Manager is a great investment for the company and would certainly recommend Prospect Health’s services to others. If you are genuinely interested in investing in the best Care professionals for your company, keep an open mind and see how they can add value to your business.

Heather Viggers Director of Care, Charing Healthcare Ltd

We had very big boots to fill at our dementia care home when our manager left for personal reasons and moved away. Our staff, residents and families were devastated but in no time at all Prospect Health managed to find just the person we needed to ensure the continued good care and attention for our residents and staff.

Our families are now settled and have every confidence in our new manager; thank you to Prospect Health.

Ian Weissbraun, Carewise

We have used a lot of recruitment agencies in the past to get managers for our care homes and have found Prospect Health to be the best. They have taken the time to look for candidates and accommodated our requirements very professionally. I would certainly recommend anyone seeking to find a candidate for a management position to get in contact with Prospect Health. They would certainly be our first port of call should any similar positions come up in the future.

Stephen Cowie, Craigard

We received an excellent service from Prospect Health, resulting in us being able to recruit an excellent management candidate for a position which was proving very difficult to fill via the traditional channels such as press & job site advertising

Liz Smith Matron, St Mary’s Convent & Nursing Home

We used Prospect Health to recruit an RGN to join our team. We are a stand-alone Home with a very settled team, so we were looking for the right person as well as a Registered Nurse. Prospect Health took the time to get to know about our business and what we were looking for. They were helpful and supportive throughout the process. Prospect Health found us an excellent candidate who has now worked with us for nearly a year.

Donna Macleod , Director of Homes, Viewpoint

We worked with Prospect Health after traditional advertising had not produced the results we were looking for. We were looking to employ a high-calibre manager that would be interested in a long-term career with Viewpoint. Prospect Health took the time to understand the organisation and the role; short listing candidates using the specific criteria we went through. We were very happy with the efficient service and the quality of short listed candidates. Prospect Health were able to short list a high-calibre manager that is still with us now and that is doing very well.

We recommend that people keep an open mind even when they have advertised, as Prospect Health were able to put us in touch with people that had not responded to the advert.

Louise Copley Director, Complete Care Agency Ltd

When all other avenues had failed Prospect achieved the impossible. Finding a member of staff to join our team with a very specific set of skills in both nursing and management; Prospect Health rang hundreds of people to find the right person for us. They were confident that the person they found not only matched our skill requirements but also the dynamic of the company and its management team. We have since been thrilled with our new staff member and she is everything we needed and more. Prospect Health have followed up with both our company and the staff member to ensure we are happy with how things are settling in. I cannot recommend them highly enough.

Caroline Adesoji-Useni Operations Director Efficiency-For Care Ltd

Charlotte from Prospect Health carried out an excellent and professional job for us, getting us a competent and well experienced Registered Manager. Charlotte was very efficient and knows her job and experience, attention to details to get the right candidate based on our needs.
We highly recommend Prospect Health.

Nikki Bassan, Astha Limited

I would like to thank Charlotte for a fantastic recruitment service and also the excellent customer service she provided. The candidate you sourced for us is great and your after care service has been extremely valuable. I would definitely use your services again in the future